Effective Date: 08/31/25
Priority Specimens (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, address, and other details provided when booking services.
- Health/Testing Information: Information necessary for drug, alcohol, or DNA testing in compliance with applicable laws.
- Technical Information: IP address, browser type, and usage data when you visit our website.
2. How We Use Your Information
We use your information to:
- Provide and manage our mobile collection and testing services.
- Communicate with you about appointments, results, and support.
- Maintain compliance with DOT, Non-DOT, and legal requirements.
- Improve our website, services, and customer experience.
3. Sharing Your Information
We do not sell or rent your personal information. We may share information only with:
- Accredited laboratories to process test results.
- Employers or agencies requiring test results (with your consent or as required by law).
- Service providers who help us operate our business (under confidentiality agreements).
- Legal authorities when required to comply with law, regulation, or legal process.
4. Data Security
We use industry-standard safeguards (including HIPAA-compliant systems) to protect your information from unauthorized access, use, or disclosure.
5. Your Rights
You have the right to:
- Access and request a copy of your personal information.
- Request corrections or updates to your information.
- Request deletion of your personal data where permitted by law.
6. Cookies & Website Use
Our website may use cookies to improve functionality and user experience. You can disable cookies in your browser settings if preferred.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with an updated “Effective Date.”
8. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
📞 Phone: 888-596-6632
📧 Email: Hello@priorityspecimens.com
📍 Address: 9801 Westheimer Road, Suite 300, Houston, Texas 77042